Spyder Web Services
Annual Renewal Discount
Have you ever done business with a company and not felt valued? Like you were more committed to the company than they were to you as a customer?
Have you ever noticed that some businesses offer deals and specials to new customers but don’t offer deals to current customers?
We see this all the time with cell phone companies, Internet providers and cable companies.
Sadly, we’ve noticed that in this industry many of our competitors entice customers with low promotional rates and then raise the prices when the initial term ends. The introductory rate is only good for the length of the initial term. When it’s time to renew after the initial period ends, the rate increases significantly and stays that way for as long as you’re a customer.
We decided to do something different…
Continuing to do business with us should be a benefit, not a restriction. That’s why we give our customers a 5% discount when renewing an annual website builder, shopping cart or managed WordPress hosting plan. The discount is based on the regular monthly rate at the time of renewal. If our rates increase, you get the discount. If our rates decrease, you still get the discount. The discount continues for the life of the plan.
But that’s not all…
Since this is a renewal discount, you’re still able to take advantage of promotions for new plans. Not only that, but the discount is on a per-plan basis. What does this mean for you?
Let’s say you currently have a website builder plan and decide to add an additional plan (Website Builder, Shopping Cart or WordPress). Your new plan is eligible for any sale or promotion that may be running at the time. The new plan will also get the 5% annual discount when it’s time to renew. Regardless of how many plans you have, each plan will receive the annual renewal discount.
As you can see, the savings don’t stop once you become a customer. They continue for as long as you decide to partner with us. It’s just one of the ways we show our commitment to our customers.